Jobs at Escape expert

Escape Expert LLC are always looking for highly motivated individuals to work at our Plano based escape room business, due to our expansion as the largest escape room in America.

The jobs offered are open to any sex, race, and age without any discrimination as long as you can fulfill the basic and legal requirement of the position.

The positions available are for "Game Masters" (Full training will be provided on the job)

A Game Master role is wide and varied and will comprise of the following duties:

  • Monitor escape rooms via CCTV to ensure safety and to give clues when required in a timely manner.
  • Reset escape rooms that involve bending and physical activity.
  • Put customers into and out of the escape rooms requires customer service skills and a good sense of humor.
  • Carry out orientations when required, involves talking to large groups of people.
  • Keep work areas clean and tidy.
  • Learn all our escape room scenarios, requires reading and memory skills.
  • Assist in the rebuild and setup of new escape room themes, involves lifting up to 40lbs.
  • Cover the reception desk to check customers in and to take photographs when they leave, this requires some computer skills for the booking system and some office organizational skills as well as great customer service skills and a cool temperament.
  • May be required to drive to stores in the local area from time to time, requires current driver's license, car and insurance.
  • Answer phone calls and respond to emails, so a good telephone manner and good command of english language is required
  • Write Facebook posts, including uploading photos and respond to customers questions and replies.
Legal and Position Requirements

  • You must be a legal US Citizen or a Legal Permanent Resident with a valid Visa.
  • You must have a valid and current driver's license and own your own vehicle, with current insurance.
  • You must be physically fit, able to climb stairs, lift and carry items up to 40lbs, bend down and stand for long periods of time.
  • You must have a good command of written and spoken English. Spanish is a bonus but not a requirement.
  • You must comfortable speaking in front of groups of people and to be able to take charge when required.
  • Basic typing and computer skills are required, training will be given on the software and booking system.
  • Work hours for this position: Thu/Fri evenings from 6:00pm to 11:30pm, Saturday 11:00am to 12:00am and Sunday 11:00am to 9:30pm. (34.5 Hours Max per week, Overtime will be paid if additional hours worked past 40)

If you think you have what it takes to be a customer service star, then click on the button below and fill out the online pre-employment screening questionnaire. If selected we will contact you within 7 days via email or phone and arrange an interview onsite in our Plano office.

We offer you a very rewarding job with possibilities of promotion over time, along with a competitive starting wage and wage increases after training. Yearly bonuses are also given based on the profits of the company at year end. We also offer meals and drinks to staff whilst working at the weekend.

We look forward to hearing from you!

Escape Expert Management.

About Escape Expert

Escape Expert LLC was founded in 2014 in Dallas TX and started up as the first Multi-Room Escape Room business in the DFW area. With 6 escape rooms, this made us the "Largest Escape Room in Texas" But in December 2015 we were closed down along with 3 other Dallas escape room businesses for not being issued the correct occupancy certificate. We reopened 5 months later in the City of Plano TX. They were very accommodating and we re-opened our new facility in May 2016 with 10,500 Sq Ft, and now have 10 Escape Rooms including 2 x twin competition rooms and 8 different themes along with large corporate facilities, this made us the  "Largest Escape Room in America" during 2016-2017, however, another couple of escape businesses took that title in 2018, but we are still the "Largest Escape Room in Texas" which is all that matters ;o)

Address: 2201 K Avenue, Suite A-200, Plano, TX 75074

© 2014-2019 Escape Expert LLC. All Rights Reserved. Designed By Andrew McJannett-Smith - The Escape Expert business name and logo are both Trademarked by Escape Expert LLC